Hello @user_9u4i44, I hope you're having a great day! Currently, the XB10 is only available to customers on our X-Class Internet service plans, specifically those with symmetrical speeds of X-500 Mbps, 1 Gbps, or 2 Gbps (meaning your download and upload speeds are the same). We can check to see if you're eligible if you're not sure.
XfinityQuemekia
Official Employee
•
690 Messages
7 hours ago
Hello @user_9u4i44, I hope you're having a great day! Currently, the XB10 is only available to customers on our X-Class Internet service plans, specifically those with symmetrical speeds of X-500 Mbps, 1 Gbps, or 2 Gbps (meaning your download and upload speeds are the same). We can check to see if you're eligible if you're not sure.
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