MYGT500's profile

Regular Visitor

 • 

3 Messages

Saturday, September 6th, 2025

Xb10

How do I get one of these and I have the xb7 white modem with 2.1G DL speeds and want the latest tech the xb10

Oldest First
Selected Oldest First

Expert

 • 

113.3K Messages

9 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

3.2K Messages

7 days ago

Hi there, MYGT500! Thanks for your interest in the XB10 modem! Currently the XB10 is for our FDX or EPON (symmetrical speeds) of 500 Mbps or higher. The 2 Gig plan with the enhanced upload speed (300 Mbps) or regular upload speed (35 Mbps) are not eligible at this time. We do not have any information on when the XB10 will expand to further speed tiers but hope to see that in the future. 

forum icon

New to the Community?

Start Here