Visitor

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1 Message

09/16/2026 9:35 PM

XB10 modem

When I was ordering my iPhone 18 Pro Max the other day I asked if they had the XB10 modem in stock and expected to hear “not yet” and was surprised to instead hear. Yes but we are currently out of stock.

I’m currently on the 2000Mbps/300 plan which is the fastest in the area of the Eugene /Springfield area of Oregon.  So I’m wondering if it’s available to get ordered or if I need to check the store for a refresh of supply. 

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Official Employee

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3.8K Messages

51 minutes ago

Thanks for posting on our community forums, Cowthulu. We can help with your request. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue. 

 

To send a Direct Message:

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• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

For an example of how to send us a direct message, check out this link:

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

  

 

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