@user_apjsi5 thanks for taking the time to post on our Xfinity Community Forums page. At this time the XB10 modem is only available in FDX or Full Duplex network areas which offer symmetrical download/upload speeds. If you are unsure if that applies to you, please send a direct message including your full name and service address, and we can double-check.
How to Send Us a Direct Message:
Click "Sign In" if necessary.
Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
Click the "New message" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
XfinityAbel
Official Employee
•
303 Messages
2 hours ago
@user_apjsi5 thanks for taking the time to post on our Xfinity Community Forums page. At this time the XB10 modem is only available in FDX or Full Duplex network areas which offer symmetrical download/upload speeds. If you are unsure if that applies to you, please send a direct message including your full name and service address, and we can double-check.
How to Send Us a Direct Message:
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