Visitor

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1 Message

Wednesday, April 8th, 2026 9:28 PM

XB10 gateway

is this product available?

Oldest First
Selected Oldest First

Official Employee

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1.7K Messages

11 hours ago

 

user_ed4svl The XB10 is currently limited to markets that offer X-Class services with symmetrical speeds. You may already be aware, but our team can check the account to verify the eligibility if you'd like. Please send our team a direct message with your full name and address.

 

 

To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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