user_ed4svl The XB10 is currently limited to markets that offer X-Class services with symmetrical speeds. You may already be aware, but our team can check the account to verify the eligibility if you'd like. Please send our team a direct message with your full name and address.
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
XfinityThomasD
Official Employee
•
1.7K Messages
11 hours ago
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
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