Thanks for reaching out to us on the forums @user_63j2d0! We can assist with your XB10 eligibility inquiry. I noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Since you already sent a DM, we will continue to assist you there!
We want to thank you for reaching out on the Community Forum with interest in our XB10 Gateway. We are glad we were able to address your inquiry. XB10's are for customers in upgraded areas with symmetrical speeds. Never hesitate to create another public post for any of your future account and service needs!
XfinityThomasC
Official Employee
•
3.3K Messages
5 hours ago
Thanks for reaching out to us on the forums @user_63j2d0! We can assist with your XB10 eligibility inquiry. I noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Since you already sent a DM, we will continue to assist you there!
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XfinityThomasC
Official Employee
•
3.3K Messages
3 hours ago
We want to thank you for reaching out on the Community Forum with interest in our XB10 Gateway. We are glad we were able to address your inquiry. XB10's are for customers in upgraded areas with symmetrical speeds. Never hesitate to create another public post for any of your future account and service needs!
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