Flag2458's profile

Visitor

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1 Message

10/25/2026 1:56 PM

Xb10 gate available yet in my area

When can I get the XB10 gateway

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Expert

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122.4K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.8K Messages

1 hour ago

 

Flag2458 Thanks for reaching out to us here on Forums for information on whey you can get an XB10 gateway. We don't have any release data base we can confirm when equipment gets released where, but I'll be happy to check if we can get you one now if you have some time. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "Start new conversation" (pencil and paper) icon

In the "To:" line, type "Xfinity Support"

As you type, a drop-down list will appear. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic will replace the "To:" line.

Type your message in the text area near the bottom of the window.

Press Enter to send it.

How to direct message within Forums https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

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