Visitor

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2 Messages

Monday, February 9th, 2026 2:45 AM

XB10 Availability

Hello I’ve been on the hunt for an XB10 for some time now. I have the Gigabit x2 Plan in the Chicagoland area, I’d say I meet all the qualifications for one but talking to customer service on the app has brought me no luck. Hoping to get help from an official Xfinity team member!

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Official Employee

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2.3K Messages

5 hours ago

Thanks for meeting us here in our community about your excitement for our XB10, @AlexRTG. We're happy to hear you'd love to get one. They may not be widely available in your area yet. If you meet the criteria, you would be eligible. What modem do you have now? Are you having any service issues? We look forward to hearing back.

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