Hi there, user_upzw64! We understand the excitement of checking into the upgrade availability of XB10 for your area. At this time, the XB10 is only available to customers with X-class service plans. Your 2GB speed tier is from our mid-split upgrade, which is not eligible for an XB10 modem at this time since the XB8 models are already compatible for this tier. Please let us know if you have any additional questions as our XFINITY Community Forum team is always more than happy to further assist!
XfinityNatalie
Official Employee
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680 Messages
5 months ago
Hi there, user_upzw64! We understand the excitement of checking into the upgrade availability of XB10 for your area. At this time, the XB10 is only available to customers with X-class service plans. Your 2GB speed tier is from our mid-split upgrade, which is not eligible for an XB10 modem at this time since the XB8 models are already compatible for this tier. Please let us know if you have any additional questions as our XFINITY Community Forum team is always more than happy to further assist!
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user_upzw64
Visitor
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2 Messages
5 months ago
The XB8 only offers wifi6 and most of my connections are wifi7
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