J

Tuesday, April 15th, 2025 4:21 PM

XB10 Availability

Is there anyway I can have someone check if there is an xb10 available nearby at my Xfinity store?

posting this so I can get the direct message feature.

Official Employee

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44 Messages

4 days ago

Hello, @JayTemple94. Thank you for reaching out on the forums. We are honored by your interest and I cannot wait to update my modem as well. Currently, our Xb10 service is only available by technician installation in eligible areas. You will get a notice when your area is eligible. Did this clarify your question? 

Expert

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109.9K Messages

4 days ago

@JayTemp94 @XfinityAbby @XfinityAbby 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478  

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