Contributor
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44 Messages
x1 box
You are supped to be doing a reset, but all it says on my box is that there is no signal. There's something wrong with the connection
Contributor
•
44 Messages
You are supped to be doing a reset, but all it says on my box is that there is no signal. There's something wrong with the connection
XfinityOrlandoM
Official Employee
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2K Messages
27 days ago
@crsone
Thanks for reaching out to us, I do apologize for any inconvenience you're having with your Xfinity X1 cable box. This link https://www.xfinity.com/support/articles/tv-troubleshoot-xfinity-app has great information on how you can troubleshoot your TV service through our awesome Xfinity app. Have you checked all your inputs to make sure your boxes in the correct HDMI input?
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