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1 Message
x fi advantage
why is it taking so long for my x fi advantage assessment to complete to get the new x fi advantage modem? I changed plans on the 2nd of Sept. and it said in the email it would take 2 weeks well it's well past the 2 weeks for the assessment and that I would get an email when it was done.
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ComcastMorgan
Official Employee
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2.5K Messages
8 m ago
Hi there, wisfull66. Sorry to hear you aren't receiving the information you were expecting. I can step in and see what I can do! Please send me a PM with your first and last name and I can check for progress. 🙂
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To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side. Â
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