Visitor
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2 Messages
X class
Hey how do I get X class internet in my building or my apartment? I have 1.3 GB per second and only 40 Mbps upload. Which is too slow for what im doing. Plz help me.get xclass interent or im fonna switch to att fiber which just got installed into my building
XfinityMarshante
Official Employee
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717 Messages
26 days ago
Hello @user_397fc9, thank you for taking the time to leave a post. I completely understand how important fast and reliable internet is, especially when upload speeds impact what you’re doing. Availability can depend on factors like your building’s infrastructure and service area. The best next step is to check if X-Class Internet is available at your exact address. If X-Class isn’t currently available, an email notification will be sent when it becomes available. Unfortunately, we’re not able to provide an exact timeframe right now.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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