Visitor
•
1 Message
Wrong service address and billing address
I ordered internet yesterday and forgot to put the unit number in the address. Can I change the address?
Visitor
•
1 Message
I ordered internet yesterday and forgot to put the unit number in the address. Can I change the address?
XfinityBillie
Official Employee
•
3.3K Messages
3 years ago
Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! You've definitely reached the right team of experts to help you with this and I'm happy to welcome you to our amazing Xfinity family. Please send us a direct message to "Xfinity Support" with your full name and address to get started.
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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