Visitor
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4 Messages
Wrong Name shows up when I call someone from my phone
When I call someone, the name that shows up is Suzan [Edited: "Personal Information"], WHY?
The name on my account is Suzan [Edited: "Personal Information"]
Visitor
•
4 Messages
When I call someone, the name that shows up is Suzan [Edited: "Personal Information"], WHY?
The name on my account is Suzan [Edited: "Personal Information"]
XfinityPaula
Official Employee
•
1.8K Messages
2 hours ago
Hello user_jmy6y4. Thanks for reporting the incorrect name showing on the account. I'm sorry that it's displaying incorrectly when you make calls. I know this can cause confusion when you are trying to contact someone. I would love to help out!
Is this happening on your Xfinity mobile phone line or your Xfinity home phone line? Does the name show up incorrectly on all calls?
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