Visitor
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3 Messages
Wrong Linked Account
I have been trying to unlink a random account from mine for years. between the price hike and this persistent issue, I decided to leave Xfinity altogether recently. And lo and behold, I still got an email about that other account. I'm concerned that someone can access my sensitive info. This is extremely frustrating...
XfinityRoberto
Official Employee
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2K Messages
5 hours ago
Hi there and welcome to Comcast! Thank you so much for reaching out to us regarding this link account concern you have. I understand how concerning it could be for someone to get access to your personal information. You are in the right place and we are happy to assist you today. @user_pdomnq, have you tried and follow the steps we have hereLink, unlink, and switch between multiple Xfinity accounts?
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