Wrong Gateway listed for account

Thanks!  I didn't think Comcast actually participated in the forums.

Thank you so much for taking time out of your day to reach out to us on our forums, @recole73! This is an awesome place to interact with customers and get instant answers to common questions :). I got the xFi pods and they are absolute lifesavers so I want to make sure you're able to take advantage of the xFi Complete benefits. Please send a private message by clicking the Peer to Peer chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help. 

Thanks for the assistance.  They worked me through a solution and everything is running normally.  I have my new PODs installed and they are working.  Only thing that did not happen was getting the free POD that is discussed in the xFi Complete ads.

I'm glad to hear that you were able to get those new pods installed and you got the help you needed from another team member. Xfinity does a great job of providing support to our customers in a number of ways, which really helps that convenience factor. The free pod for subscribing to xFi Complete is contingent upon being recommended after a wifi evaluation. Although the pod isn't guaranteed, I can still help you if we can get one to you for free. Can you please log in to xFi to locate the link in the xFi Notifications Center or the WiFi Assessed tile in the Overview tab of xFi.