Wrong equipment returned
I returned my equipment to a UPS Store and then realized I made a boneheaded mistake. I returned a component that is the wireless controller for my thermastat thinking it was the Flex box, smh. I realized my mistake too late as the equipment had already shipped.
Is there any way I can get my component back? I have tried chatting with xFinity, no luck. I also received a call from Complete Recovery (about the Flex box I have yet to return) but they could not help me either.
Any ideas on who or what to try to retrieve my component would be much appreciated.