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Saturday, September 23rd, 2023 12:42 AM

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Wrong address on sign up.

Can anyone help? I signed up using the wrong address and I have the gateway shipping there. Thanks!

Expert

 • 

110.4K Messages

2 years ago

The concern is not "E-mail" help related. Topic moved here to the proper help section for assistance. 

Official Employee

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1.3K Messages

2 years ago

Can you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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