1 Message
Worst service on earth
try to speak to a person. Any person. They’ve made it nearly impossible with their absolute [Edited: "Language"] automated system. And after being stuck in automated [Edited: "Language"] for an hour if you DO get a person they are less than no help, they just go by a script and keep saying things like “I’m sorry you’re having that issue” but do NOTHING to solve the problem.
worst company I’ve ever dealt with. Absolutely inexcusable. [Edited: "Language"]
XfinityPaula
Official Employee
•
1.2K Messages
29 days ago
Hello user_qc6r55! I'm sorry for all the frustration you have been dealing with to contact a support agent. I know how annoying is can be when you can't have an issue fixed and there's no one to talk to. You have come to the right place for help! Our Xfinity Forums community is filled with amazing information and help is available!
My team is able to help with most of our Xfinity products, services and accounts. So you are in good hands. Are you having an issue with your services at home or with your account? Please let us know how we can help out!
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