Worst service ever

Moving so use chat support to end internet service, at that time the agent asked me while waiting to wrap up closing internet what service I had and how much I paid told him and he said " for $15 a month we can match the unlimited everything, would you like to switch " I replied yes oh course save money for unlimited everything like my other service. So he started that mobile account and said it would be 3 days to ship Sim card , no longer that 5 but should be 3 . 3 days later nothing , 4 days nothing. By this point I had already canceled my other phone service,  but needed phone for work so contacted suppose chat , said I need Sim today , they said will you can go to store and pick one up or wait until the card comes by tomorrow day 5. Told them no I can't wait I'll go to the store, I drive 35miles to closet store, I arrive at the woodbury mn store location and am right way asked what she can do for me , said just need a Sim card for my new account. She replied oh new account did you have one shipped already,  told her no on day 4 and need it today can't wait it's effecting my job I need it today she said well nothing I can do if it shipped I said well if you can't do anything to help me then close the account she said no I can't do that ether you have to wait until Sim comes , so when put side sat an hour using the xfinity wifi to contact support to let them know how I was lied to and just wasted 35 miles of gas one way 70miles both ways and 2 hours of my time with traffic and dealing with rude staff at the store , they said sorry we will over night it don't worry and just then wifi dropper and disconnected , so i wait day 5 no card contact chat agent again same run around oh it will be there today ( day 5 ) if not for sure tomorrow day 6 . Not to worry . We'll thing is I had been mislead and told drive to store and get one ok, 70 miles later and time wasted empty handed , asked ok will can you compensate me for my time and gas in some way wave activation fee , credit the internet account bill, ya sure $10 . 10 ? You realize premium gas for my trust is $4.70 a gallon ? 70 miles plus my time not including the fact i was mislead.  Yet again disconnected do to the terrible internet wifi 1gb speed this time at home . So I wait day 6 , card comes put in phone won't activate,  so here I am again contacting chat agent this time agent Lokesh, same run down name number issue , and 2 hours later chat still open no reply after first 5 mins , have had it with this company,  every agent and chat should be able to be pulled up and each of the 2 that lied costing me time money gas should be fired for misleading me , the agent lekesh should be fired for making me sit over 2 hours waiting for a reply and as I type this I'm still waiting