U

Visitor

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1 Message

Saturday, May 31st, 2025 4:59 AM

Worst service! can’t reach human and app not able to work

I have had patients come to the emergency room after dealing with Xfinity for hours but I can’t even get to a human this time. So crazy the disregard customers time and needs. 

Visitor

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6 Messages

3 days ago

call customer service and choose the option for moving or canceling your service—that should connect you with an actual person. And whatever you do, don’t let them swap your wired cable box for a wireless one!

Official Employee

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2.2K Messages

3 days ago

 

user_4baka5 Thanks for reaching out to us for help here on our Forums page. We are here 7 days a week, and always happy to assist. What was the concern you are reaching out about?

 

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