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Thursday, October 17th, 2024 3:47 AM

Worst place

Worst place ever, you chat with bots and when you get ahold of someone they don’t help. As a single mother fighting to keep her child fed and needs internet for her job i get put off and told no can’t help. Now you want me on the streets and for me to loose my job? This is sick! Do you guys just take money from people and are okay with it? 

Official Employee

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1.6K Messages

29 days ago

Hello, @user_9rppu8. I appreciate you reaching out to us via Forums. I would be more than happy to help. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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