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user_zegxup
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Tuesday, August 11th, 2026 10:07 PM

Worst people/ companies ever

Had a issue where I moved into a unit and my service got cut due to a person that lived in the exact same unit and the sales team messed up the address spent 5 hours trying to get it fixed no rep would fix it nothing refused to let me speak to a supervisor… if your thinking bout joining Xfinity/ Comcast STAY FAR AWAY FROM THESE IDIOTS. 

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2 hours ago

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XfinityDilary

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3.6K Messages

2 hours ago

 

user_zegxup. I can certainly understand how frustrating that experience must have been, especially after spending so much time trying to get your service restored. Situations involving address mix-ups and previous occupants can sometimes be complicated, but that doesn't make the impact on you any less frustrating. I appreciate you taking the time to share your experience, and I'm sorry to hear you had such difficulty getting the issue resolved. If there's anything that's still unresolved, we'd be happy to take a closer look and see how we can help. Were you ultimately able to get everything straightened out? 

 

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