2 Messages
Worst Internet Provider Services
Their initial new customer rates are fantastic for onboarding you [Edited: "Inflammatory"]
Where do I even begin my painful journey of experiencing multiple issues from past 1.5 years. Long story short, I even have documented every interaction with agents over chat in hope of escalating it as every single agent gives a different answer. There's no way to talk to their supervisors either. [Edited: "Inflammatory"]. Website and chat interface is glitchy, keep reloading and transferring me without my consent.
I wish I could share the conversation snaps here. Or if I can get my call recordings to share with general masses.
PS: I am an engineer, saying just to express that I am able to navigate through electronic interfaces easily.
XfinityThomasA
Official Employee
•
2.3K Messages
8 months ago
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