Visitor
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1 Message
Worst internet provider ever
I’ve had Xfinity for a while now and have had issues multiple times with my WiFi / internet. Now I have had issues for OVER A WEEK NOW. I tried calling to speak to an agent and it’s nearly impossible to speak to one unless you say that you are interested in buying their service for the first time. They keep saying online that they’re working on it but it shouldn’t take over a week to fix your problems. I’m going to be switching my services to AT&T because this is ridiculous.
EG
Expert
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117.6K Messages
27 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBillie
Official Employee
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4.1K Messages
27 days ago
@LV94 Thank you for taking the time to reach out to us here on our Xfinity Forums. I'm sorry to hear that you are experiencing service issues. Our team would love the opportunity to help you resolve any service issues you are experiencing, can you share a little more information about what is happening with your internet and the troubleshooting steps that have been taken?
(edited)
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