Visitor
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1 Message
Worst experience
I waited all day for the technician he said sorry I missed you and I’ve been here all day and they told me I would have to wait until Sunday after I already waited a week
Visitor
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1 Message
I waited all day for the technician he said sorry I missed you and I’ve been here all day and they told me I would have to wait until Sunday after I already waited a week
EG
Expert
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120.2K Messages
7 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlfonso
Official Employee
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2.8K Messages
7 days ago
Hello user_7eogx7 thank you so much for taking time out of your day and reaching out here via our Xfinity Forums and sharing your story. This definitely isn't the experience that we want for you as our valued customer! We'd love to help however we can in resolving your service concerns.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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