Visitor
•
1 Message
Worst ever
On hold for 30 min. The call back called me without caller id or even proclaiming he’s from Xfinity. I had to ask 3 times. You used to have Americans for a short period. Now I sit on hold after waiting for a call back been passed around with no answers. It’s a joke to these customer service reps. It’s a joke. I’ve lived in multiple countries and states. Y’all are the worst
XfinityChelseaB
Official Employee
•
1.8K Messages
16 days ago
Hello @user_ettapw, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Is there anything we could help you with as we want to make sure your concerns are taken care of?
0
0