Visitor

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1 Message

Sunday, January 25th, 2026 9:06 AM

Worst customer service

Worst customer service. They changed 8 agents and one supervisor, none of them took care of the issue. Four hours on the chat, and they didn't want to fix the issue. I only had 2 days of signal. Instead of fixing the issue, they tried to sell a more expensive plan. I'm going to the store tomorrow to cancel.

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Official Employee

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2.1K Messages

5 hours ago

 

user_9o7ula if we can get more details about your concern we can do all we can to help on Xfinity Forums. 

 

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