Visitor
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1 Message
Worst customer service
My 90 year old father has been waiting 4 days for his landline to be turned on. After 6 calls to these crooks that resulted in nothing, somebody left him on hold for 30 minutes and never returned. Why would anyone use these people???
XfinityAlyssaA
Official Employee
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1.9K Messages
1 day ago
Good evening @user_3lghyp, and thank you for reaching out on our Community Forums, we appreciate it. I'm sorry to hear that your father is having trouble with his landline and our team is happy to help. We can run through some troubleshooting steps. Can you confirm if he is receiving a dial tone?
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