1 Message
Worst customer service
I had surgery and my mom went to the store and the associate would not help her and was so rude. He said I needed to be there and refused to help her. I called customer support and the gentleman I talked to was so patient and helpful I didn’t need to go to the store post op.
XfinityThomasB
Official Employee
•
1.8K Messages
14 days ago
Hello user_9c76sp
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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