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Sunday, November 30th, 2025 2:34 AM

Worst Customer Service in the Industry

Based on my experience, Xfinity has the WORST customer user experience of any known utility.  Their use of AI and Virtual Assistance makes it impossible to talk to a human being.  So wish there were other options....

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Official Employee

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260 Messages

4 hours ago

 

user_oe1nzo, hi there! I totally understand your frustrations. My name is Que, based out of Texas. Without sharing personal information on this public thread, what's going on?

 

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