Worst Customer service everrr

Note: This comment was created from a merged conversation originally titled Customer service

user_eicpqt Thank you so much for stopping in to our Xfinity community forums regarding getting assistance with a credit. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.