Worst Customer Service Ever

After hours of dealing with AI and rude incompetent agents, I was finally able to gather an appointment forca technician to come to my home tomorrow. Today, I received numerous calls from Comcast. Thy left only a phone number, no message. I just drove with an agent who confirmed she showed my appointment butcwanted me to go through the entire phone troubleshooting again. That would make the 4th time.  I declined. I'm very ill and recently in hospital. I am not up to their harassment.  Even though I'm paying for a service I'm not receiving, they are trying to get out of keeping the appointment. Comcast/Xfinity is a total scam and should be shut down. As soon as I am well enough, I will find a decent service. Thei remployees should be ashamed of perpetuating this scam. No wonder Comcast is consistently ranked so low.