Worst Customer Service Ever

Xfinity is the worst company ever. I haven’t even been a customer for a week. Their technician LS came out to bury a cable and even though I told the technician multiple times where the sprinkler system was, the technician didn’t care and cut the lines anyway and left my yard with water pouring everywhere, and didn’t even have the decency to give me a heads up about the damage. I went into my yard that night to find the mess. When I called Xfinity to make a report the agent didn’t care about the damage as much as he kept trying to sell me more services. The customer service agent told me someone would call me the next day and it has been 6 days and no one has reached out yet. Xfinity messed up my brand new sprinkler system at my brand new home and all they care about it trying to get me to add on products, not fix their damage. Everytime I call back to inquire about what they are doing they try to steer the convo from fixing their damage to buying more of their [Edited: "Language"] services. [Edited: "Solicitation/Inflammatory"]