Visitor
•
1 Message
Worst Customer Experience Ever
Worst customer experience to date. They charge you continuous up fees, while telling you something different. They added a $89 one time fee for a device I've had for over a year, on top of increasing my bill. I would not recommend this service at all. They will waste your time and cheat you.
XfinityThomasA
Official Employee
•
4K Messages
5 hours ago
Please send us a Direct Message.
On a Desktop:
Make sure you’re logged into the forums.
Click the Direct Message icon in the top-right corner of the page.
Click the New Conversation icon to start a message.
Note: If the New Conversation icon is disabled, go to Profile Settings, uncheck “Opt Out from Direct Messaging,” and click Save.
In the “To:” field, type “Xfinity Support” and select the Xfinity Support handle with the blue checkmark to send your message.
On a Mobile Device:
Make sure you’re logged into the forums.
Tap the New Conversation icon.
In the “To:” field, type “Xfinity Support” and tap the Xfinity Support handle with the blue checkmark to send your message.
How to: Direct messaging within the forum
0
0