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1 Message

Monday, September 1st, 2025

Worst App and Worst Customer Service Ever

I have never add an internet and tv service as bad as Xfinity. The app is absolutely horrendous, no one is ever around, nothing reboots. This company is the absolute worst. 

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Official Employee

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1.8K Messages

7 days ago

user_ztjw9h thank you for using the Xfinity Community Forums page to reach out today. I understand that you have had some trouble taking advantage of our Xfinity app and not the greatest interaction with team members. I am ready to turn that frown upside down for you. Firstly, what concerns are you coming across with the app in particular? Also, what is going on with your service? The more details the better so that we can pinpoint and diagnose the problem and provide a resolution.

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