Worklist helpdesk number not found

Question

I tried to move my service, but at the end of the process, it said, 'Please call the worklist helpdesk to submit this order. If you don't call, one of our back office agents will attempt to submit the order on your behalf. If the order submission requires customer approval, they'll attempt to reach your customer.' This message makes no sense. There is no worklist helpdesk number listed, so this is a flawed system. The Xfinity Assistant is unhelpful. Who do I contact to move?

XfinityAmandaB · Answer

user_87qx17 Thank you so much for reaching out for help with your order. We would be happy to help if you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

Customer Service

user_87qx17

Worklist helpdesk number not found

XfinityAmandaB

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