Visitor
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1 Message
Work Order Check
It appeared that a work order had been placed to replace an orange coaxil cable. The Xfinity team came by the house and checked. Water and sewer has also checked. Is the work order still in process or must I do something else?
EG
Expert
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121.1K Messages
5 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBradM
Official Employee
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1.6K Messages
4 hours ago
@user_29p7ml Have you gotten the chance to review your account by logging into to Xfinity.com to check the status of your support ticket? If there is an underground cable bury job you'll see information about it on the dashboard after you're logged in.
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