Visitor
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1 Message
Won’t let me sign in
When I sign in to the app it says access is not authorized and it won’t let me set up WiFi in my house
Visitor
•
1 Message
When I sign in to the app it says access is not authorized and it won’t let me set up WiFi in my house
XfinityDena
Official Employee
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3.9K Messages
1 month ago
@user_xt2ztt Have you tried to search for a primary username? You visit the link: xfinity.com/username to locate your username. Once you have your username, you can go to xfinity.com/password to update your password.
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