Hectoreliu's profile

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3 Messages

Thursday, January 14th, 2021 8:00 AM

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Without service all day on January 12

How can I get credit since I’ve been without connection all day on january 12th? My wife wasn’t able to work from home for an outage, the one of many in two months

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4.4K Messages

4 years ago

Greetings, @Hectoreliu! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you had run into with your services on the 12th. We know how important it is to have a reliable connection these days with working from home. We can certainly assist you with this. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

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