Tue, Dec 8, 2020 5:00 AM
When a new modem was installed wires were left hanging everywhere
it is a mess and I can't look at the mess any longer
6 m ago
Hello, Johnnyb1220! Welcome to the Xfinity Forums.
I'm sorry to hear there was a mess left after your install and that's definitely not the kind of experience we want for you. I'd love to take a look into this issue and see if we can get someone out to clean up. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".