Johnnyb1220's profile

New Poster


1 Message

Tue, Dec 8, 2020 5:00 AM


When a new modem was installed wires were left hanging everywhere 

it is a mess and I can't look at the mess any longer

  • i need you to send someone out to clean it update 


Official Employee


2.7K Messages

6 m ago

Hello, Johnnyb1220! Welcome to the Xfinity Forums. 

I'm sorry to hear there was a mess left after your install and that's definitely not the kind of experience we want for you. I'd love to take a look into this issue and see if we can get someone out to clean up.  Please send me a private message with your first and last name, as well as your service address so I can assist. 


 To send a private message, click my name "ComcastTambrey", then click "send a message".

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