U

Visitor

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1 Message

Thursday, May 5th, 2022 3:24 PM

Closed

Wires falling down

Had tree removed from yard now cables ar hanging in my yard 

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Official Employee

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3.4K Messages

2 years ago

Hello and thanks for taking the time to reach out to us about these downed lines in your yard. We certainly want to get someone scheduled out as soon as possible to get this taken care of for you. To best assist you with this concern, please send us a Private Direct Message. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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 • Press Enter to send your message

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