1 Message

Thursday, May 5th, 2022 3:24 PM


Wires falling down

Had tree removed from yard now cables ar hanging in my yard 


Official Employee


3K Messages

1 year ago

Hello and thanks for taking the time to reach out to us about these downed lines in your yard. We certainly want to get someone scheduled out as soon as possible to get this taken care of for you. To best assist you with this concern, please send us a Private Direct Message. Here are the detailed steps to direct message us: 
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 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

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