Visitor

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2 Messages

Monday, April 6th, 2026 8:47 PM

Wires dangling from utility poles

Hello,

Behind our house outside of fence, there are couple of wires dangling from utility poles and they are now getting closer to touch the ground. This is safety risk and concern and hoping someone comes out and fix it to avoid any accident and risk.

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Official Employee

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3.1K Messages

2 hours ago

 

user_9h8ze9 Thank you for reaching out, and brining this to our attention! We can help have our local team scheduled to come out and launch an investigation. Please send us a direct message, so we can gather location details. 
 
 
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