Visitor
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4 Messages
Wires are too low
The xfinity wires over the Emily Avenue entrance to our parking lot are too low. Several times trucks accessing our Landisville Apartments parking lot off of Emily Avenue rip down the cable and electrical wires because they
The xfinity wires over the Emily Avenue entrance to our parking lot are too low. Several times trucks accessing our Landisville Apartments parking lot off of Emily Avenue rip down the cable and electrical wires because they are too low! Xfinity repairs these lines but at the same height they were at when they get ripped down! Xfinity needs to raise these wires so trucks can access our property. At the current height trucks avoid using that Emily Avenue entrance because of this. This denys the use of this entrance. Trucks need to come and go without worrying about ripping down wires!
George Spiese
too low! Xfinity repairs these lines but at the same height they were at when they get ripped down! Xfinity needs to raise these wires so trucks can access our property. At the current height trucks avoid using that Emily Avenue entrance because of this. This denys the use of this entrance. Trucks need to come and go without worrying about ripping down wires!
George Spiese
XfinityJoe
Official Employee
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1.1K Messages
18 hours ago
Season's Greetings @user_ifj4md Thank you for bringing this to our attention. Our team can help.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3kYXwkR for an example
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user_ifj4md
Visitor
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4 Messages
11 hours ago
I logged in to send the message so you know who I am. Besides, what is important us not who I am but what you are going ti do to resolve the low hanging wires instead of leading me in a wild goose chase! You do this so people with valid issues get discouraged. This is sickening XFINITY deception techniques! Instead of solving problems you always blame the customer! This is the opposite of support! Sheesh!
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