Terry0327's profile

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215 Messages

Sunday, March 12th, 2023 4:40 PM

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Wire Protection Plan

What does the $5.95 monthly charge for the Service Protection Plan actually cover ??  Does it cover cable from the street to the home?? If the cable is cut outside does it cover replacement. Thanks

Problem Solver

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1.1K Messages

2 years ago

Hey there! The Service Protection Plan (SPP) protects residential customers from charges for service appointments to diagnose or repair in-home wiring and customer education resolutions. If the wire is down outside, normally there is no charge for that. 

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26.3K Messages

2 years ago

​What does the $5.95 monthly charge for the Service Protection Plan actually cover ?? ...

For reference: https://www.xfinity.com/support/articles/service-protection-plan

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