Contributor
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215 Messages
Wire Protection Plan
What does the $5.95 monthly charge for the Service Protection Plan actually cover ?? Does it cover cable from the street to the home?? If the cable is cut outside does it cover replacement. Thanks
Contributor
•
215 Messages
What does the $5.95 monthly charge for the Service Protection Plan actually cover ?? Does it cover cable from the street to the home?? If the cable is cut outside does it cover replacement. Thanks
CCKorie
Problem Solver
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1.1K Messages
2 years ago
Hey there! The Service Protection Plan (SPP) protects residential customers from charges for service appointments to diagnose or repair in-home wiring and customer education resolutions. If the wire is down outside, normally there is no charge for that.
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BruceW
Gold Problem Solver
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26.4K Messages
2 years ago
For reference: https://www.xfinity.com/support/articles/service-protection-plan
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