Wire Hanging After Storm [Edited]

For your safety, please avoid touching or moving the wire yourself. We'd be happy to help get this reported to the appropriate team for inspection and repair.

Would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page? Once you click on that, click the "Start new conversation" (pencil and paper) icon. In the 'To:" line, input our shared handle "Xfinity Support" to send us a direct message and let us know where the wire is located? Once we're able to review the details, we'll work with you on the next steps to have it addressed. We look forward to assisting you further.