user_vdl2ll Hello, and thank you for reaching out to our Xfinity Forums regarding your cable line. I'd be delighted to assist you in getting an appointment scheduled for the repair. Please send a Direct Message with your name and service address. I look forward to working with you today!
Click "Sign In" if necessary. Click the "Direct Messaging" icon. Click the "Start new conversation" (pencil and paper) icon. In the "To:" line, type "Xfinity Support". As you type, a drop-down list will appear. Select "Xfinity Support" from that list. An "Xfinity Support" graphic will replace the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.
EG
Expert
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119.1K Messages
7 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKassie
Official Employee
•
2.5K Messages
7 hours ago
Click the "Direct Messaging" icon.
Click the "Start new conversation" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
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