ACleveland's profile

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1 Message

Mon, Feb 22, 2021 7:00 PM

Winter Storm Service Interruption

How do we request the credit for the outage during the storm. We were without power for almost 3 days .



Official Employee


279 Messages

2 m ago

Hello, @ACleveland, I hope everything is getting back to normal after the storm. I will be more than happy to review your request for 3 days’ worth of credit. I just need a private message with your name and service address so I can locate your account. If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom is a good reference.

I am an Official Comcast Employee.
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