Visitor

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2 Messages

Saturday, May 30th, 2026 3:39 PM

will you please bury my cable line?

xfinity put new cable line in my condo 7 weeks ago and never buried the cable

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Official Employee

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3K Messages

2 hours ago

 

user_yrjxhv Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to assist you with the line that needs to be buried. When you can, please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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